Information about VOGSY product support
Affordable and clear
VOGSY is an enterprise-grade product that is affordable for any ambitious services company. This pertains to the license prices, the implementation, and the product support.
There is no separate support fee; the monthly or yearly user license fee includes product support.
We take care of any blocking issues when using VOGSY and provide regular product updates without service disruption.
Your key user team will provide the first line to your end users, and we support your key users.
Agile together
When onboarding VOGSY, our specialists train your team of key users on configuring the product and running all processes.
Once live, these key users are the first line of communication for all your end users, keeping communication lines short and costs under control.
Crucially, you will also always have an active working knowledge of VOGSY in your organization.
Extra help if needed
You can hire VOGSY specialists post-onboarding if you have major organizational changes, are adopting additional features of VOGSY, or have new back office staff requiring assistance.
A popular model is to purchase a bank of hours at a discounted rate, which assures you of extra help at the lowest possible cost.