VOGSY support during onboarding

Structured onboarding package

Our most common onboarding support is via a structured step-by-step process involving a product specialist and our Setup Assistant inside of VOGSY.

Typically, you will have a small onboarding team of super users who work through 5-8 sessions with our specialist, following our four-step approach to onboarding.

Benefits of packaged onboarding

  1. Fixed price

  2. Low investment

  3. No scope-creep

  4. Quick result

You can find the onboarding fee for this option on our pricing page.


Tailored onboarding

Customers with above-average complexity choose this option:

  • A large variety of customer engagement models in various operating companies

  • Harmonization of different service types, such as consulting, development, and support processes

  • Complex organizational change management where VOGSY is the change agent

  • Deeply embedded procedures and integrations, sometimes part of a product replacement scenario

Benefits of tailored onboarding

  1. Joint project planning

  2. Priced to the agreed scope

  3. Flexibility

  4. Buy-in from stakeholders