VOGSY support during onboarding

To ensure your success, VOGSY offers two distinct support options to guide you through the setup process. Whether you need a structured, fast-track implementation or a fully tailored project, we have a plan to fit your needs.

This article explains both options to help you choose the right one for your business.

Typically, you will have a small onboarding team of super users who work through 5-8 sessions with our specialist, following our four-step approach to onboarding.

Benefits of packaged onboarding

1. Fixed price

2. Low investment

3. No scope-creep

4. Quick result

You can find the onboarding fee for this option on our pricing page.

This is our most common and cost-effective onboarding solution. It combines our powerful Setup Assistant tool with dedicated guidance from a VOGSY product specialist.

• Best For: Most companies looking for a proven, step-by-step process that guarantees a quick and successful result.

• What's Included: Your internal team of super users will work through 5-8 guided sessions with our specialist, following our official four-step "Learn, Map, Populate, Communicate" onboarding approach.

• Read more on the content of the onboarding package, how the sessions are structured, and how to prepare for each session in this introduction to VOGSY onboarding.

Key Benefits

1. Fixed price: A predictable, one-time fee. You can find the onboarding fee on our pricing page.

2. Low investment: An affordable way to get expert guidance.

3. No scope-creep: The process is clearly defined from the start.

4. Fast results: A proven methodology to get you up and running quickly.

This option is designed for organizations with a higher degree of complexity that requires a more customized, in-depth approach.

Best For: Companies with needs such as:

• Harmonizing many different service types (e.g., consulting, development, and support).

• A wide variety of customer engagement models across multiple subsidiaries.

• Complex change management where VOGSY is part of a larger business transformation.

• Deeply embedded procedures or replacing a legacy system with complex integrations.

What's Included: A fully customized implementation project planned jointly between your team and our specialists.

Key Benefits

1. Joint project planning: We work with you to build a plan that fits your unique needs.

2. Priced to scope: You only pay for the specific scope of work that we agree upon.

3. Flexibility: The plan can adapt to your organization's specific challenges.

4. Stakeholder buy-in: The collaborative process ensures alignment across all departments.