VOGSY support during onboarding

First published on November 15, 2024 ,  updated on July 3, 2025

To ensure your success, VOGSY offers two distinct support options to guide you through the setup process. Whether you need a structured, fast-track implementation or a fully tailored project, we have a plan to fit your needs.

This article explains both options to help you choose the right one for your business.

Typically, you will have a small onboarding team of super users who work through 5-8 sessions with our specialist, following our four-step approach to onboarding.

Benefits of packaged onboarding

  1. Fixed price

  2. Low investment

  3. No scope-creep

  4. Quick result

You can find the onboarding fee for this option on our pricing page.


Option 1: The Structured Onboarding Package

This is our most common and cost-effective onboarding solution. It combines our powerful Setup Assistant tool with dedicated guidance from a VOGSY product specialist.

Key Benefits

  1. Fixed price: A predictable, one-time fee. You can find the onboarding fee on our pricing page.

  2. Low investment: An affordable way to get expert guidance.

  3. No scope-creep: The process is clearly defined from the start.

  4. Fast results: A proven methodology to get you up and running quickly.


Option 2: Tailored Onboarding

This option is designed for organizations with a higher degree of complexity that requires a more customized, in-depth approach.

Best For: Companies with needs such as:

  • Harmonizing many different service types (e.g., consulting, development, and support).

  • A wide variety of customer engagement models across multiple subsidiaries.

  • Complex change management where VOGSY is part of a larger business transformation.

  • Deeply embedded procedures or replacing a legacy system with complex integrations.

What's Included: A fully customized implementation project planned jointly between your team and our specialists.

Key Benefits

  1. Joint project planning: We work with you to build a plan that fits your unique needs.

  2. Priced to scope: You only pay for the specific scope of work that we agree upon.

  3. Flexibility: The plan can adapt to your organization's specific challenges.

  4. Stakeholder buy-in: The collaborative process ensures alignment across all departments.