VOGSY support during onboarding
Structured onboarding package
Our most common onboarding support is via a structured step-by-step process involving a product specialist and our Setup Assistant inside of VOGSY.
Typically, you will have a small onboarding team of super users who work through 5-8 sessions with our specialist, following our four-step approach to onboarding.
Benefits of packaged onboarding
Fixed price
Low investment
No scope-creep
Quick result
You can find the onboarding fee for this option on our pricing page.
Tailored onboarding
Customers with above-average complexity choose this option:
A large variety of customer engagement models in various operating companies
Harmonization of different service types, such as consulting, development, and support processes
Complex organizational change management where VOGSY is the change agent
Deeply embedded procedures and integrations, sometimes part of a product replacement scenario
Benefits of tailored onboarding
Joint project planning
Priced to the agreed scope
Flexibility
Buy-in from stakeholders