A process diagram of VOGSY's 4-step onboarding methodology, showing the progression to the fourth and final stage. The steps are shown in order: Step 1: Learn; Step 2: Map; Step 3: Populate; and Step 4: Communicate. The entire timeline and the 'Step 4: Communicate' box are highlighted in teal, indicating that all previous steps are complete and 'Communicate' is the final, active stage.

Step 4: Communicate to the teams

You are now ready for the final and most critical step: Go Live.

A successful launch depends on clear communication. Your teams need to understand why VOGSY is being implemented, how it will fit into their work, and what is expected of them. This is how you drive user adoption and achieve your business goals.

What to Communicate to All Users

To ensure everyone is aligned, your communication should cover three key areas:

The "Why" (The Big Picture): Explain the organizational goals for implementing VOGSY. Are you aiming to improve project profitability, increase efficiency, or get better insights? Help your team understand the business reasons behind the change.
The "How" (The New Process): Detail the new processes and procedures. For example, explain that all project time must now be logged in VOGSY.
The "When" (The Cadence): A predictable rhythm helps everyone stay on track. Clearly define the deadlines for routine tasks. For example:
- Timesheets must be submitted every Friday.
- Project Manager approvals are due every Monday morning.
- Expense claims must be approved by Thursday.

Your Training Plan

Effective training is essential for a smooth rollout. We recommend a two-part approach.

1. The Organizational Introduction (The "Why")
This is the most important training you can provide. It's a high-level overview explaining the strategic goals you aim to achieve with VOGSY. This session is not about clicking buttons; it's about getting buy-in and showing everyone how the new software and processes will benefit the company.

2. Hands-On Training (The "How")
This is practical, role-based training on how to use VOGSY.

Train-the-Trainer Model: Our onboarding process focuses on deeply training your internal "key users." These individuals become your first line of support and can provide hands-on training to their colleagues.
Consider Creating Videos: For teams spread across different locations and time zones, we highly recommend creating short, explanatory training videos. Once created, these videos are a valuable, reusable resource for onboarding all future employees.

The User Support Model

The final piece to communicate is how your employees can get help. Make the support process clear.

First Line of Support (Your Key Users): For quick "how-to" questions, tips, and immediate assistance, employees should turn to their designated internal VOGSY key users.
Second Line of Support (VOGSY): For more complex technical issues, your key users can escalate the problem to the VOGSY support team.

You Are Ready to Launch!

By communicating clearly, training your users, and establishing a support system, you have set the stage for a successful adoption of VOGSY across your organization.